Include your order number for existing orders.
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Contact Northern Filament
Questions about an order, return, damaged item, backorder, or Anchorage pickup? Send us a message.
Phone and text
Text is preferred for scheduling local pickup.
Pickup location
3811 Minnesota Dr, Unit 316Anchorage, AK 99503
Pickup is by appointment.
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Returns or damaged items
Contact us before sending anything back. For damage claims, include photos of the product and packaging within 7 days.